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Concierge & Staff


The hotel's exceptional Concierge service is available to guests around the clock in order to make their stay in Firenze a truly unforgettable experience. Each member of our staff is fully integrated into the city and knows its ins and outs so that everyone can suggest and support the guest with:

  • Guided visits to museums for individuals and groups
  • Transfers in luxury cars
  • Exclusive tours of the city and the region
  • Restaurant reservations
  • Rental of cars, scooters, and bicycles
  • Rail and air tickets
  • Cooking courses
  • Wine Tastings and anything else our guests' heart desires

For more information or for a full list of activities, please contact our Head Concierge at


Our staff goes above and beyond the level of professionalism and luxury hospitality our discerning guests have come to expect throughout their travels.

Each person on our team looks after every detail of our guests' stay with meticulous care. Their passion and unequivocal dedication transforms each stay into a highly memorable experience.